TY  - BOOK
AU  - Cardoso,Jorge
AU  - Fromm,Hansjörg
AU  - Nickel,Stefan
AU  - Satzger,Gerhard
AU  - Studer,Rudi
AU  - Weinhardt,Christof
AU  - Spohrer,Jim
ED  - Springer Science+Business Media.
TI  - Fundamentals of service systems
T2  - Service Science: Research and Innovations in the Service Economy,
SN  - 9783319231945
PY  - 2015///
CY  - Cham [etc.]
PB  - Springer
KW  - Usługi
KW  - kaba
KW  - badania
KW  - zarządzanie
N1  - Bibliogr. przy rozdz. Indeks
UR  - https://library.put.poznan.pl/spisy_tresci/220711.pdf
ER  -