Juran, Joseph M. (1904-2008). Quality planning and analysis : from product development through use / J. M. Juran, Frank M. Gryna, Jr. - 2nd ed. - New York : McGraw-Hill Book Company, 1980. - XVII, [I], 629 s. : il. ; 24 cm. Bibliogr. przy rozdz. Indeks. ISBN: 0070331782